Refunds and changes

Effective LAUNCH DATE. DRAFT: have this read before launch. We are not lawyers.

Everything is baked to order, so changes need a little notice.

Changes and cancellations

You can change or cancel an order up to 24 hours before pickup. After that, the order is already in the oven and we cannot change it.

If something is wrong

Tell us within 24 hours of pickup, with a photo if you can. We will make it right with a credit toward your next order. We give credits, not cash refunds.

Missed pickups

Orders not picked up by closing time cannot be refunded or credited.

Questions: info@heartencompany.com or (559) 400-9392.